Curriculum
- 12 Sections
- 46 Lessons
- 18 Hours
Expanse all sectionsCollapse all sections
- Session One: Course Overview1
- Session Two: The Fundamentals of Business Process Management5
- Session Three: Defining Business Process Management3
- Session Four: Reflecting on Processes1
- Session Five: The Business Process Life Cycle1
- Session Six: The Vision Phase3
- Session Seven: The Design Phase9
- 7.0Gathering Information’
- 7.1Defining Your Problem
- 7.2Identifying Existing and Future Processes
- 7.3About Process Mapping
- 7.4Creating a Process Map with a Flow Chart
- 7.5Creating a Process Map with a Swimlane Diagram
- 7.6Map it Out
- 7.7Defining Improvements
- 7.8Establishing Functions and Identifying Function Leaders
- Session Eight: The Modeling Phase3
- Session Nine: The Execution Phase8
- Session Ten: The Monitoring Phase5
- Session Eleven: The Optimizing Phase7
- Assessment1